FAQs

Booking with Safargi is simple! You can book directly through our website by selecting your preferred travel package and following the prompts to confirm your dates and payment details. Alternatively, you can call our customer service hotline, and one of our travel advisors will assist you with the booking process.

Each travel package typically includes accommodations, some meals, transfers, and guided tours. Specific details vary by package, so please refer to the individual package descriptions on our website or contact one of our agents for comprehensive inclusion details.

Yes, we offer customizable travel options. If you’d like to modify a package to better suit your needs or interests, please contact our team, and we’ll be happy to arrange a tailored travel experience for you.

Our cancellation policy varies depending on the specifics of your booked travel package. Generally, you can cancel up to 30 days before your departure date for a full refund, but please refer to the terms and conditions of your specific package for detailed information.

Yes, we strongly recommend purchasing travel insurance with all bookings. We offer a variety of insurance options that cover medical expenses, trip cancellations, lost luggage, and other unforeseen circumstances.

We strive to accommodate all special requests to ensure you have a comfortable and enjoyable trip. Please inform us of any special requirements or preferences at the time of booking, or contact our customer service team as soon as possible.

International flights are not typically included in our travel packages unless specified. We focus on providing the best local experiences and can assist with booking flights as an additional service upon request.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. All payments are processed through secure platforms to ensure the safety of your personal information.

We recommend booking your travel package at least three months in advance, especially if you are traveling during peak tourist seasons or to popular destinations. This advance booking helps ensure that you get the best selection of accommodations and included activities. Last-minute bookings can be accommodated based on availability.

If any issues arise during your trip, we encourage you to contact our 24/7 customer support immediately. We are here to help resolve any problems quickly and ensure that your travel experience is as smooth and enjoyable as possible. Additionally, all travelers are provided with emergency contact numbers before departure for immediate assistance while on the trip.